Privacy Policy

Introduction and Scope

This Privacy Policy ("Policy") describes how Juno Mobile Applications ("Company," "we," "us," or "our") collects, uses, discloses, and protects information in connection with the FileFlip desktop file conversion application ("FileFlip," "Application," or "Software") and our website located at https://www.fileflip.space (the "Website").

This Policy applies to all users of FileFlip, regardless of how the Software was obtained (Microsoft Store, Apple App Store, Snap Store, or direct download) and regardless of geographic location.

Summary: FileFlip is designed as an offline-first application. We do not collect, store, transmit, or have access to any of your personal data or the files you process through the Software.

1. Data Controller Information

For the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), the data controller is:

• Entity Name: Juno Mobile Applications
• Contact Email: junomobileapplications@gmail.com
• Website: https://www.fileflip.space

2. Information We Do Not Collect

FileFlip is engineered with privacy as a foundational principle. We do not collect any personal information through the Software. Specifically:

• No Personal Identifiers: We do not collect names, email addresses, postal addresses, phone numbers, social security numbers, or any other personally identifiable information ("PII").
• No Account Registration: FileFlip does not require you to create an account, register, or sign in to use the Software.
• No Usage Analytics: We do not collect analytics data, usage statistics, session duration, feature usage patterns, or any behavioral data.
• No Crash Reports: We do not automatically collect crash reports, error logs, or diagnostic data.
• No Device Information: We do not collect hardware identifiers, device fingerprints, operating system information, or IP addresses through the Software.
• No File Content: Your files, their contents, metadata, filenames, and file paths are never uploaded, transmitted, or accessible to us.
• No Cookies or Tracking: The Software does not use cookies, web beacons, pixels, local storage tokens, or any tracking technologies.
• No Third-Party Analytics: We do not integrate Google Analytics, Firebase Analytics, Mixpanel, Amplitude, or any other analytics services in the Software.

3. Application Permissions and Capabilities

FileFlip requires certain system permissions to function as a file conversion utility. We are committed to transparency about why these permissions are necessary:

3.1 File System Access

FileFlip requires access to read and write files on your device for the following purposes:

• Reading Source Files: To access files you select for conversion from any location on your device that you specify.
• Writing Output Files: To save converted files to the destination folder you choose.
• Temporary File Creation: To create temporary working files during the conversion process, which are automatically deleted upon completion.

Important: FileFlip only accesses files that you explicitly select through the file picker dialog. The Software does not scan, index, or access any files beyond those you actively choose to convert.

3.2 Full Trust Capability (Windows/Microsoft Store)

On Windows, FileFlip utilizes the "runFullTrust" capability. This is required because:

• FileFlip is a desktop application built with Tauri framework that requires native system access for file operations.
• The Software invokes local conversion engines (such as FFmpeg for audio/video conversion) that operate as native processes.
• File conversion operations require direct file system access that cannot be accomplished within a sandboxed UWP environment.
• The capability enables FileFlip to read from and write to any user-accessible location on the file system, which is essential for a file converter utility.

This capability does not enable any network communication, data collection, or transmission of information to external servers.

3.3 No Network Access Required

FileFlip does not require internet connectivity for any of its file conversion functions. All processing occurs locally on your device using locally installed conversion engines.

4. How Your Files Are Processed

Understanding how FileFlip handles your files is essential to understanding our privacy practices:

• Local Processing Only: All file conversion operations are performed entirely on your local device using your device's processor and memory.
• No Cloud Processing: Files are never uploaded to any cloud service, remote server, or external processing system.
• No Internet Required: An internet connection is not required for any conversion operation.
• Source File Preservation: Original source files are never modified, altered, or deleted unless you explicitly choose to overwrite them.
• Temporary Files: During conversion, temporary files may be created in your system's temporary directory. These files are automatically deleted when the conversion completes or when the application closes.
• Output Location: Converted files are saved only to the output location you specify.
• No Retention: We do not retain, cache, or store copies of your files anywhere.

Technical Impossibility: Due to our architecture, we have no technical capability to access, view, retrieve, or analyze your files. The Software contains no code paths that transmit file data externally.

5. Third-Party Software Components

FileFlip incorporates open-source software components for file conversion. These components operate locally on your device:

5.1 FFmpeg

For audio and video file conversions, FileFlip may utilize FFmpeg, a widely-used open-source multimedia framework. FFmpeg:

• Operates entirely locally on your device
• Does not collect, transmit, or report any data
• Is licensed under LGPL/GPL (see FFmpeg License)
• Processes files only in memory and local storage

5.2 Tauri Framework

FileFlip is built using the Tauri framework, an open-source framework for building desktop applications. Tauri:

• Does not include any telemetry or analytics by default
• Does not transmit application usage data
• Is licensed under MIT/Apache 2.0

5.3 No Third-Party Services

FileFlip does not integrate with, connect to, or transmit data to:

• Advertising networks or ad exchanges
• Data brokers or data aggregators
• Social media platforms
• Analytics or tracking services
• Customer relationship management (CRM) systems
• External APIs for processing functionality

6. Information Collected by Distribution Platforms

When you acquire FileFlip through a third-party distribution platform, that platform may collect information pursuant to its own privacy policy. FileFlip is available through:

6.1 Microsoft Store

Microsoft may collect purchase information, account details, and device information for licensing purposes. FileFlip does not receive personally identifiable information from Microsoft. We receive only anonymized confirmation of valid licenses.

Review: Microsoft Privacy Statement

6.2 Apple App Store

Apple may collect purchase information and account details. FileFlip does not receive personally identifiable information from Apple.

Review: Apple Privacy Policy

6.3 Snap Store (Linux)

Canonical may collect download statistics and account information. FileFlip does not receive personally identifiable information from Canonical.

Review: Canonical Privacy Policy

Disclaimer: We are not responsible for the privacy practices of these third-party platforms. We encourage you to review their respective privacy policies.

7. Website Privacy Practices

Our website at https://www.fileflip.space:

• Hosting: Is hosted on Vercel. Vercel may collect standard server logs including IP addresses and access times pursuant to their Privacy Policy.
• No Tracking: We do not use cookies, analytics, or tracking scripts on our website.
• No Forms: Our website does not collect information through web forms (except if you choose to email us directly).

8. Support Communications

If you voluntarily contact us for technical support or inquiries at junomobileapplications@gmail.com:

• Information Received: We will receive your email address and any information you voluntarily include in your correspondence.
• Purpose: This information is used solely to respond to your inquiry, provide technical support, and improve our products and services.
• Legal Basis (GDPR): Our legal basis for processing this information is legitimate interest in providing customer support and, where applicable, your consent.
• Retention: Support correspondence is retained only as long as necessary to resolve your inquiry and for reasonable record-keeping purposes, typically no longer than 2 years.
• No Sharing: We do not sell, rent, license, or share your contact information with third parties for marketing purposes.
• Deletion: You may request deletion of your support communications at any time by emailing us.

9. Data Security

Our primary security measure is data minimization: we cannot lose, breach, or misuse data we never collect.

For support communications, we employ reasonable administrative, technical, and physical safeguards to protect the information you provide.

Because FileFlip processes files locally on your device, the security of your files depends on your own device security. We recommend:

• Keeping your operating system updated with security patches
• Using device encryption (BitLocker, FileVault, LUKS)
• Implementing strong authentication on your device
• Following your organization's security policies where applicable
• Using reputable antivirus/anti-malware software

10. Children's Privacy

FileFlip complies with the Children's Online Privacy Protection Act (COPPA), the GDPR provisions regarding children's data, and similar laws worldwide.

• FileFlip does not collect personal information from any user, including children under 13 (or the applicable age in your jurisdiction).
• Because no data is collected, no parental consent mechanisms are required.
• The Software is suitable for users of all ages.
• If you believe we have inadvertently received information from a child, please contact us immediately.

11. International Data Transfers

FileFlip does not transfer personal data internationally because:

• The Software does not collect or transmit personal data.
• All file processing occurs locally on your device.
• Your data never leaves your device or your jurisdiction.

For support communications, emails may be processed by email service providers with servers in various locations. Such transfers are conducted in compliance with applicable data protection laws.

12. Your Privacy Rights

We respect your privacy rights under all applicable laws. While FileFlip does not collect personal data from the Software, we acknowledge your rights:

12.1 European Economic Area, United Kingdom, and Switzerland (GDPR)

Under the General Data Protection Regulation, you have the right to:

• Access: Request confirmation of whether we process your data and obtain a copy. (Response: We do not collect data through the Software.)
• Rectification: Request correction of inaccurate data. (Not applicable - no data collected.)
• Erasure ("Right to be Forgotten"): Request deletion of your data. (Not applicable - no data stored.)
• Restriction: Request limitation of processing. (Not applicable - no processing occurs.)
• Portability: Receive your data in a portable format. (Not applicable - no data collected.)
• Object: Object to processing based on legitimate interests. (Not applicable.)
• Withdraw Consent: Withdraw consent at any time. (Not applicable - no consent-based processing.)
• Lodge Complaint: You have the right to lodge a complaint with your local data protection authority.

12.2 California (CCPA/CPRA)

Under the California Consumer Privacy Act and California Privacy Rights Act, California residents have the right to:

• Know: Request disclosure of personal information collected. (We collect none through the Software.)
• Delete: Request deletion of personal information. (No data to delete.)
• Opt-Out of Sale: We do not sell personal information.
• Non-Discrimination: We do not discriminate against users who exercise privacy rights.
• Correct: Request correction of inaccurate information. (Not applicable.)
• Limit Use of Sensitive Personal Information: We do not collect sensitive personal information.

Categories of Personal Information: We do not collect any categories of personal information as defined under CCPA Section 1798.140(v).

Sale of Personal Information: We have not sold personal information in the preceding 12 months. We do not sell personal information.

12.3 Other Jurisdictions

Users in Brazil (LGPD), Canada (PIPEDA), Australia, and other jurisdictions with privacy laws have similar rights. Because we do not collect personal data through the Software, these rights are satisfied by design.

12.4 Exercising Your Rights

To exercise any privacy rights or make inquiries, contact us at junomobileapplications@gmail.com. We will respond within 30 days (or sooner if required by applicable law).

13. Do Not Track Signals

FileFlip honors Do Not Track ("DNT") browser signals and Global Privacy Control ("GPC") signals by design. Because we do not track users, there is no tracking behavior to modify based on these signals.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or for other operational reasons.

• The "Last Updated" date at the top of this Policy will be revised.
• For material changes that affect your rights, we will provide prominent notice on our website or through other appropriate channels.
• Your continued use of FileFlip after changes become effective constitutes acceptance of the revised Policy.
• Previous versions of this Policy are available upon request.

Given our commitment to not collecting personal data, material changes to our data practices are not anticipated.

15. Contact Information

For questions, concerns, complaints, or requests regarding this Privacy Policy or our privacy practices, please contact:

• Email: junomobileapplications@gmail.com
• Website: https://www.fileflip.space

We are committed to resolving privacy concerns and will respond to your inquiry within 30 days.

16. Legal Disclosures

We may disclose information if required by law, subpoena, court order, or other legal process. However, because we do not collect personal information through the Software, we have no such information to disclose.

If we receive a legal demand for information we do not possess, we will respond accordingly and, where legally permitted, notify affected users.